Return to Help Index
|How do I create an account?|
|How do I edit my account information?|
|Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.|
|How much is my shipping?|
We offer a flat shipping rate. Rates are as follows: United States: $6.00, Canada: $14.00, International: $20.00.
|I forgot my password.|
|Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you will see a link that says "Forgot your password?". That link will send an email to you with your password.|
|How do I return my product?|
|Please click here for more information on returning an item.|
|I received the wrong product.|
If you feel that you have received the wrong product, please contact us right away at firstname.lastname@example.org.
|When will my order ship?|
Orders are processed in 1-3 business days and are sent USPS First Class Mail. After processing, your order will arrive in 2-5 delivery days if shipped to a U.S address. International orders take 10-25 delivery days. You may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order.