Returns

Not happy with your order? No problem! Review our policy below and then contact us. We would be happy to help! 

  • We accept returns postmarked within 21 days of the original shipment date. No exceptions! ***To accommodate the gift giving season items purchased on or after November 10th may be returned until December 31st.
  • Returns must be unworn, unwashed, and make-up free.
  • Items must be returned in their original plastic packaging.
  • All clearance items are final sale (final sale items are notated in the product description).
  • The buyer is responsible for the return shipping fee unless the reason for the return is an error on our part.
  • Refunds are issued back to the original form of payment.
  • Shipping fees are nonrefundable.
  • Sizing exchanges will be shipped free of charge within the United States.
  • We reserve the right to deny a refund based on the return condition if the item does not match the criteria stated above.

To request a return or exchange, please email us at info@shopmisschic.com with the following information:

  1. order number
  2. reason for return
  3. return or exchange

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